As criminal defence lawyers, we frequently attend court for our clients. Unfortunately, this often means we miss their phone calls during business hours. However, it is our policy to return the call or email as soon as possible, usually within the same day. Our legal assistant can often provide the client with the desired information if the client calls during business hours. Whenever there is a noteworthy development in a case, it is our practice to contact the client as soon as we are able, usually by telephone, to keep them informed of any progress. It is extremely important, therefore, that clients keep us up-to-date with their contact information.